Program Goals & Core Competencies

Successfully completing the Workforce Career Coach Facilitator certificate program will develop the following core competencies:

  • Workforce Development History and Policy: demonstrate proficiency in understanding the history of workforce career coach training and development in relation to helping clients make solid career/employment decisions
  • Helping Skills: demonstrate proficiency in the basic career facilitation process while building productive interpersonal relationships
  • Labor Market Information and Resources: demonstrate a thorough understanding of the labor market and occupational information and trends, along with the skill to use these resources as a tool to help clients with career decision-making
  • Assessment: demonstrate the ability to comprehend and use both formal and informal career development assessments with an emphasis on relating appropriate information and counsel to the population served
  • Diverse Populations: the ability to recognize special needs of various groups and adapt career coach skills and services to meet those needs
  • Ethical and Legal Issues: demonstrate a thorough understanding of the Global Career Development Facilitator (GCDF) Code of Ethics as well as current legislative regulations
  • Career Development Models: demonstrate a thorough understanding of career development theories, models and techniques as they apply to lifelong development, gender, age and ethnic backgrounds
  • Employability Skills: demonstrate expertise as a career coach in job search strategies and placement techniques, especially in working with specific groups
  • Training Peers and Clients: demonstrate proficiency in preparing and developing effective materials for career coach training programs and presentations
  • Program Management and Implementation: demonstrate a thorough understanding of program implementation, and how to work as a liaison in collaborative relationships
  • Promotion and Public Relations: demonstrate the ability to market and promote career development programs with staff, supervisors and the public
  • Technology: demonstrate the ability to comprehend and use career development computer applications
  • Consultation: demonstrate the ability to accept suggestions for performance improvement from consultants and supervisors.