Curriculum

The program includes 2 courses with a total of 15 modules. Students can expect to spend 320 hours over a 12-month period to master the material.

Course 1: Medical Office Assistant

Module 1: Professional and Career Responsibilities

  • A Career as an Administrative Medical Assistant
  • Professionalism
  • Medical Practice Settings: Traditional and Managed Care
  • History of Health Care
  • Medico-legal and Ethical Responsibilities
  • Medical Etiquette
  • Confidentiality
  • Informed Consent
  • The Receptionist
  • Patients with Special Needs
  • Telephone Procedures
  • Telephone Message Records
  • Coordinating Appointments
  • Setting Up Preoperative Tests

Module 2: Records Management

  • Patients' Medical Records
  • Recordkeeping
  • Elements of a Medical Record
  • Physical Examination
  • Progress or Chart Notes
  • Drug and Prescription Records
  • Federal Drug Laws
  • Understanding Prescriptions
  • Control and Storage of Drugs
  • Filing Procedures
  • Commercial Filing Systems
  • Filing Documents in Patient Records
  • Micrographics
  • Destroying Documents

Module 3: Written Communications

  • Equipment Used for Written Correspondence
  • Letter Styles
  • Transcription Procedures
  • Photocopying Procedures
  • Processing Mail and Telecommunications
  • Electronic Mail
  • Facsimile (Fax) Communication
  • Professional Reports
  • Library Services
  • Manuscript Preparation
  • Profession Speeches

Module 4: Financial Administration

  • Fees, Credit and Collections
  • History of Credit
  • Billing & Collections
  • Health Insurance Systems
  • Third-Party Payers
  • Managed Care Plans
  • Insurance Claims
  • Diagnostic Coding
  • Tracing Insurance claims
  • Banking Transactions
  • Checking Accounts
  • Checkbook Management
  • Bookkeeping Process
  • Patient Accounts
  • Accounts Receivable Control
  • Cash Funds

Module 5: Managing the Office & Employment

  • Office Managerial Responsibilities
  • Office Security
  • Office Supplies
  • Medical Waste Management and OSHA Guidelines
  • Business Travel
  • Financial Management of the Medical Practice
  • Accounts Payable
  • Payroll
  • Employment Opportunities
  • Resume
  • The Job Interview
  • Performance Evaluation

Course 2: Medical Terminology

Module 1: Medical and Anatomical Terminology

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 2: Blood Cells, Cardiovascular and Lymphatic Systems

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 3: Nervous System and Tumors

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 4: Digestive System

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 5: Muscles, Bones and Joints

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 6: Male Reproductive and Urinary Systems

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 7: Female Reproductive System, Obstetrics and Neonatology

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 8: Eye, Ear, Respiratory System and Special Senses

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 9: Directions and Regions of the Body

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises

Module 10: Pathogenic Organisms, Endocrine System and Medical Specialties

  • Word Root/Combining Forms
  • Prefixes & Suffixes
  • Word Examples Using Word Parts
  • Information Frame
  • Spell Check Tips
  • Review Exercises