Program Description

Successfully completing the Workforce Career Coach Facilitator certificate program will develop the following core competencies:

• Workforce Development History and Policy: demonstrate proficiency in understanding the history of workforce career coach training and development in relation to helping customers make career decisions and seek employment.
• Helping Skills: demonstrate proficiency in the basic career facilitation process while including productive interpersonal relationships.
• Labor Market Information and Resources: demonstrate a thorough understanding of the labor market and occupational information and trends, and the skill to use current resources as a career coach.
• Assessment: the ability to comprehend and use both formal and informal career development assessments with an emphasis on relating appropriate career development coach facilitation assessments to the population served.
• Diverse Populations: the ability to recognize special needs of various groups and adapt career coach skills and services to meet their needs.
• Ethical and Legal Issues: demonstrate a thorough understanding of the Global Career Development Facilitator (GCDF) Code of Ethics and current legislative regulations.
• Career Development Models: demonstrate a thorough understanding of career development theories, models and techniques as they apply to lifelong development, gender, age and ethnic backgrounds.
• Employability Skills: demonstrate expertise as a career coach in job search strategies and placement techniques, especially in working with specific groups.
• Training Peers and Clients:  demonstrate proficiency in preparing and develop effective materials for career coach training programs and presentations.
• Program Management and Implementation: demonstrate a thorough understanding of programs and their implementation, and work as a liaison in collaborative relationships.
• Promotion and Public Relations:  the ability to market and promote career development programs with staff, supervisors and the public.
• Technology: the ability to comprehend and use career development computer applications.
• Consultation: the ability to accept suggestions for performance improvement from consultants or supervisors.